Putting members’ health before profit

A Comprehensive Guide to Safeguarding Your Health Data

Digital healthcare tools offer unparalleled convenience, from managing appointments to accessing insurance details. But this ease brings the duty of protecting sensitive health information. Here at Airteam, we prioritise trust, security, and quality in healthcare software development. Read on for our straightforward tips on safeguarding your personal health data.



The importance of securing online health information

Health information is a high value target for cybercriminals due to its sensitive nature. A breach could result in identity theft, financial loss, and privacy violations. At Airteam, we focus on the advancing custom software development techniques that create secure environments for users, enabling them to interact safely with their health data.

Practical tips and best practices

To protect your online health information, it’s essential to be informed and proactive. Below we offer straightforward tips and best practices to help you maintain the security of your personal health data on digital platforms:

Strong passwords and two-factor authentication

Strong, unique passwords are your first line of defence. You should use a unique password for every service you log into; use a password manager such as bitwarden or 1password to store your passwords securely. Enable two-factor authentication (2FA) whenever available, to protect you against phishing or password theft.

Regular software updates

Keep your software and apps up to date. Developers frequently release updates to fix security gaps and improve protection. Either set your devices to update automatically or regularly check for new updates to stay secure.

Recognising phishing attempts

Stay alert to phishing emails and messages. Cybercriminals may pose as trustworthy sources to trick you into sharing sensitive information. Always confirm the legitimacy of any communication and steer clear of clicking on questionable links.

Monitoring account activity

Keep a close eye on your account activity and report any unauthorised or suspicious actions to your health insurance fund immediately. Early vigilance can help you catch and address potential security issues before they escalate.

Use antivirus software

Use antivirus software to add a good layer of protection against malware and cyber threats, and keep it updated.

Logout after use

Always log out of your account once you have finished using a healthcare portal, especially on shared or public computers, to prevent unauthorised access.

Avoid sharing login credentials

Never share your username and password with anyone, even family members or friends. If multiple users need access, enquire about setting up individual user accounts.

Educate yourself

Keep yourself updated on the latest cybersecurity threats and best practices. Being well-informed is your strongest defence against cyber threats, helping you secure your online health information effectively.

A team effort 

Securing your online health information is a team effort. While software development advances to create safer platforms, your own vigilance and good practices are just as important. By being proactive and staying informed, you can help protect your sensitive health data and confidently enjoy the benefits of digital health services.


Written for Cyber Security Awareness Month, this article was co-authored by Airteam, a leading software design and development company specialising in healthcare software. As the principal digital partner and sponsor for Members Health Fund Alliance, Airteam is dedicated to promoting best practices in health data security.