Members Health Fund Alliance is the unified voice for health insurance funds that are run for people, not for profits. We work tirelessly, as we have since 1978, to provide greater opportunities for our alliance of health insurance funds and greater insurance benefits for their policyholders. We stand for putting members’ health before profit.

We help our health insurance funds give better care to their members.

Members Health is the peak industry body for an alliance of health insurance funds that are not-for-profit or part of a member-owned group, regional or community based, and who all share a common ethic of putting their members’ health before profit. The alliance of 27 health insurers represents the interests of more than 3 million Australians.

Advocacy:

Members Health’s strategic advocacy and reputation as a respected and credible voice, allows us unrivalled access to key decision-makers across government and their agencies. We are influential, responsive, committed and effective.

Research and policy:

Members Health is at the leading edge of research and policy. A powerful network of industry resources and experts keeps us at the forefront of an ever-changing health sector. Our influence in driving policy is invaluable in delivering better outcomes for our alliance of health funds and their customers.

Facilitate best practice:

Unity, industry knowledge, policy expertise, transparency and respect. These underpin Members Health’s ability to ensure the best outcomes and best practice for our members. We stand for ‘Putting members’ health before profit’.

Forums and events:

Members Health hosts regular, exclusive events for its funds. These provide a valuable interchange of ideas, sharing of expertise, access to the thinking of senior government and regulatory decision-makers, innovations in service delivery and the building of relationships and collaboration.

Our alliance of health insurance funds provide insurance to over 3 million Australians.

What does this mean for you?

It means unity and it means strength. Our alliance of health insurance funds enjoy unrivalled access to industry and government. This in turn allows us to provide greater health insurance benefits to policyholders.

Not only are there great benefits, but our 27 private health insurance funds all share one or more of the following characteristics; they are not-for-profit or part of a member-owned group, regional or community based.

Members Health funds give more back.

Our alliance of health insurance funds, by their very nature – being not-for-profit or part of a member-owned group, regional or community-based – are perfectly poised to provide more for policyholders. Benefits include competitive health insurance premiums, outstanding customer service and all-round high satisfaction. That’s why, as a group, customer retention rates are so high and their membership is growing so strongly.

On average around 90% of all premiums returned to members

More benefits back to our fund members:

The Members Health alliance of insurance funds are distinguished by their value-based business model as being not-for-profit or part of a member-owned group, regional or community-based. On average, they return close to 90% of all premiums back to policyholders in insurance benefits.

Average customer satisfaction consistently 96% or higher

High policyholder satisfaction rates:

Our participating health insurance funds consistently average customer satisfaction scores among their policyholders of 96% or higher. Our alliance of health funds represent excellent value for money and achieve very high customer retention rates.

Excellent value for money

Competitive health insurance premiums

The Members Health Fund Alliance is committed to keeping insurance premiums as affordable as possible, while delivering value for money. Our alliance of health insurance funds share a very different culture to the big for-profits, they only exist to serve their policyholders, putting their members’ health before profit.

Great insurance premiums and better benefits

Customer retention and growth:

Our alliance of health insurance funds offer various levels of cover at highly-competitive premiums. They offer optimised benefit entitlements and, as a group, a proven capacity to tangibly grow their membership numbers each year.

Latest news and tweets

All the latest news and media related to Members Health and Australia’s private health insurance industry.

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Latest tweets from @membershealth

August 5, 2020

Great story in the #LithgowMercury about not for profit health fund #Westfund providing support for the community t… https://t.co/5CKFV0Vkyc

July 27, 2020

Great to see the #MembersHealth awareness campaign rapidly gaining traction. As a group the alliance of Members… https://t.co/ZCNhH78RZ7

July 27, 2020

A new campaign developed by #TheShannonCompany (#TSC) is urging Australians to follow the lead of recognised… https://t.co/KVlC0zFWjP

July 24, 2020

A new campaign from #MembersHealth highlights how not-for-profit or member-owned funds provide vital cover to peopl… https://t.co/3Gafuo2wI6

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