Queensland Country Health

Website

queenslandcountry.health

About

Queensland Country Health Fund is a regionally-based health fund with just under 70,000 members across Australia.

Established in 1977 and committed to putting its Members first.

We’ve made our products simple and easy to understand and are totally up front about exactly what cover you will and won’t get with each product.

Why join Queensland Country?

We exist to help Members live better lives through better health.

Member focused

We’re driven to provide exceptional value private health insurance. We will always strive to improve our highly regarded reputation for exceptional Member service to keep our Members smiling!

Happy Members

With a 97% Member satisfaction rating* we strive to provide the best Member experience.

*Source: January 2022 Member Satisfaction Survey, 70% were very satisfied and 27% were somewhat satisfied from 1,528 respondents. y Members

National coverage

Being the only health fund based in regional Queensland means we understand the health care needs of Queenslanders better than others.

If you work, move, or play interstate, you can rest easy because we provide nationwide coverage. We have agreements with most private hospitals and medical practitioners throughout Australia. You’ll have cover for all eligible in-hospital services within Australia, giving you peace of mind wherever you may go.

Dependents are covered

Dependents can stay on a family policy up to age 21 at no extra cost. Also under some circumstances, adult children can continue to be covered on your family or extended family policy until 31 years of age.

Discounts for younger Members

Queensland Country Health Fund were one of the first private health insurers to offer age-based premium discounts of up to 10% to 18-29 year old’s taking out their own hospital.

Introduced in April 2019, this assists younger people to participate in private health insurance by making premiums more affordable. The provision of discounted products by an insurer is voluntary but Queensland Country believes that providing age-based discounts to eligible persons is the best outcome for our younger members.

Home away from home

Many of our policy holders live in regional and remote areas of Queensland, so it’s often necessary for people to travel to Townsville or Brisbane for essential medical treatment. Trips like these can mean high accommodation costs for family accompanying the patient. We offer two-bedroom furnished apartments in Brisbane (close to the Wesley Hospital) and in Townsville (near the Mater Hospital) to give our Members a home away from home. Once you’ve been with us for two months, we’re able to offer accommodation at these apartments at concessional rates when you travel for hospital or medical treatment and medical appointments.

Care Navigation

Care Navigation is a service provided by Registered Nurses for our Members with Better Hospital (Silver+) Cover. The service is aimed at supporting Members who require assistance immediately after a stay in hospital or for those living with chronic diseases. Care Navigation is part of our commitment to improving the long-term health and wellbeing of our Members.

Products

• Standalone hospital covers
• Standalone extras covers
• Ability to combine hospital and extras covers
• Pre-packaged covers
• Age-based discounts
• Accommodation Benefits
• Ambulance cover
• Corporate cover

Eligibility

Queensland Country Health is open to all Australian residents.

Location

Queensland Country Health Fund Head Office is in Townsville and operates in all Australian States and Territories.